Frequently Asked Questions
Please find below the answers to some Frequently Asked Questions which we are adding to weekly as they are covered in the Parent Bulletin. If you have a question that is not covered, please email us via email@example.com and we will aim to cover it in an upcoming Bulletin.
Progress Reports: When can I expect a written report from my child’s teachers to come home? How many are received and does this vary by year group?
Progress reports are an important part of the Academy’s reporting process and assessment policy. The reports reflect a students progress in subjects since they started at the Academy and should be a starting point for discussions with your child. Through the end of year reports and parent consultation evenings, you will receive even more personalised feedback. The assessment policy which is available here on the website (please scroll down the page and click on Assessment and then click on the Assessment Policy link) gives more information on the reports that you will receive and the dates of each year group’s Parent Consultation meetings.
How do I get in touch with a particular teacher?
If you would like to get in touch with a particular teacher, or member of Academy staff, please call the Academy on 02074493080 or email firstname.lastname@example.org and your call or email will be forwarded on to the relevant member of staff. We are aware that some teachers have generously given out their Academy email addresses. However, to help us to monitor queries, etc, please use the ‘enquiries’ email in the first instance.
My child has a personal issue at school or a problem with another student. Who should they talk to, or who should I contact?
Your child’s Form Tutor and Head of House are always available for your child to talk to if they have any issues at school. Students also have access to a service called Open Minded (previously known as CAMHS) which is part of the Academy’s support for both student and staff mental health. The service is available for self-referred drop-in counselling sessions which can be accessed through Openminded@uclacademy.co.uk.